ONLINE HELPX

**Enter your membership number exactly as shown on your 'activation advice' including both alpha and numeric characters. Your password is in lowercase.

Helpful Hint: Each DAE office uses different prefixes with their membership numbers.

Examples:

Australian & New Zealand offices:
(Includes Australia, New Zealand & Pacific) - A1301
USA office:
(Includes Canada, Mexico, Central & South America, USA & the Caribbean) - U170003
European office:
(Includes United Kingdom, Europe, North Africa, Egypt, Israel & Lebanon) - E1314
South African office:
(Includes all of Southern Africa) - Z3054510
Asia Bangkok & Shanghai Offices
(Includes all Asia & Middle East except Egypt, Israel & Lebanon) - P5054510

** Don't have a username and password? Contact your local DAE office to request one.


DAE Member Benefit

  • Free Membership
  • No Guest Certificate Fees or Upgrade Fees
  • Nominal exchange fees for Domestic & International holidays
  • Exchange destinations in Australia and New Zealand, the UK and parts of Europe, USA, Canada, Mexico, the Caribbean, South Africa and some Asian countries.
  • Pay only when your exchange request is confirmed
  • A transparent system - exchange availability published online and updated continually.
  • Online Resort Directory

Exchange Fees (Based on Residency)

  • Australia Office
    Domestic $105 AUD
    International $159 AUD
  • New Zealand Office
    Domestic $120 NZD
    International $165 NZD

    Asia & Middle East Office
    Domestic $95 USD
    International* $135 USD
    (* Special offer $95 USD till end of 2007)
  • USA, Canada & Mexico Office
    Domestic $125 USD
    International $150 USD
  • UK & Europe Office
    Domestic/Short Haul 74 GBP
    International/Long Haul 89 GBP
  • South Africa Office
    Domestic 599 R
    International 899 R


  • Cancellation Protection Option (CPO)

    available on all exchange weeks
  • Bonus Time is offered
  • We don't try and sell you anything,
    we simply provide a holiday exchange service
  • Bank & Save your unused weeks - a 3 year Credit is issued for weeks banked for future exchange holidays
  • Help Line - call us when you need to ask questions,
    we're here to help you!
  • All with good old fashioned personal service


CPO Costs - (Cancellation Protection Option)

This is an 'Optional' charge

Australia Office $10 AUD

New Zealand Office $10 NZD

Asia & Middle East Office $10 USD

USA, Canada & Mexico Office $20 USD

UK & Europe Office 10 GBP

South Africa Office 57 R

About DAE (Dial An Exchange)

Dial An Exchange is an "Independent" exchange company with the Timeshare Owner's needs first and foremost in mind. By offering personal service and excellent value for money, Dial An Exchange has rapidly become a market leader in the holiday exchange business.

As an alternative to the very large exchange companies, Dial An Exchange has carved out a niche market by specializing in customer service, attention to detail, and helping owners get the exchanges they want without a lot of angst and aggravation. By being consistent in our approach in helping owners, Dial An Exchange has been able to extend the service and the number of destinations offered to members, and now operates from offices located in Australia, New Zealand, the United Kingdom, USA, Asia and South Africa. These combined forces have come together to bring initiatives in customer service, technological change in reservations systems, and to offer a stronger choice for Timeshare Owners across the globe.

The Dial An Exchange 'exchange system' has also been extended to include the owners of Managed "Holiday Properties" (villas, condos, townhouses & apartments) so they to can benefit from the same exchange service that has been available to Timeshare Owners for many years. This helps increase the variety and number of destination resorts available for our entire membership base.

Our philosophy is simply; provide timeshare exchanges for our members with a minimum of fuss, at a low cost, in a wide variety of destinations in various parts of the world, and all with personal customer service.
We have changed the way you expect to do your Timeshare Exchanges!
We deliver your expectations!

Dial An Exchange are financial members of the following leading Timeshare Industry Associations and Professional Bodies.

ATHOC Australian Timeshare and Holiday Ownership Council
NZHOC New Zealand Holiday Ownership Council
FTA Fiji Timeshare Association
OTE Organization of Timeshare Europe
ARDA American Resort Development Association
CRDA Canadian Resort Development Association
CARE Cooperative Association of Resort Exchangers
JRI Just Resorts Inc
TISA Timeshare Institute of South Africa
TVOA Thai Vacation Ownership Association
MHTDF Malaysian Holiday Timeshare Developers Federation

Travel Services

FlightsAir/Flights Rental CarsRental Cars HotelsHotels CruisesCruises Coach ToursCoach Tours Holiday PackagesHoliday Packages InsuranceInsurance