ONLINE HELPX

**Enter your membership number exactly as shown on your 'activation advice' including both alpha and numeric characters. Your password is in lowercase.

Helpful Hint: Each DAE office uses different prefixes with their membership numbers.

Examples:

Australian & New Zealand offices:
(Includes Australia, New Zealand & Pacific) - A1301
USA office:
(Includes Canada, Mexico, Central & South America, USA & the Caribbean) - U170003
European office:
(Includes United Kingdom, Europe, North Africa, Egypt, Israel & Lebanon) - E1314
South African office:
(Includes all of Southern Africa) - Z3054510
Asia Bangkok & Shanghai Offices
(Includes all Asia & Middle East except Egypt, Israel & Lebanon) - P5054510

** Don't have a username and password? Contact your local DAE office to request one.

Enquiry

Where you live*

First Name*

Surname*

Membership No.

Address 

Email Address*

Confirm Email*

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Subject  
 

Message 

Helpline Customer Service We're here to help you when & wherever we can so please feel free to ask us.
USA Toll Free 1800 468 1799 (within USA & Canada) From Mexico call
00 1 800 468 5799
From Overseas call
+1 602 516 7680 Fax: +1 602 674 2645 Postal Address
7250 North 16th Street,
Suite 402, Phoenix,
AZ 85020 USA E-mail: infousa@daelive.com
Web: www.daelive.com
Australia Toll Free 1300 733 674 (within Australia) From Overseas call
+61 7 5595 7888 Fax: 07 5595 7800
(within Australia)
From Overseas call
+61 7 5595 7800 Postal Address
P O Box 131,
Mermaid Beach
Qld 4218 Australia E-mail: infoau@daelive.com
Web: www.daelive.com
New Zealand & Pacific Toll Free 0800 323 548 (within New Zealand) From Overseas call
+64 7 378 8825 Fax: 07 378 8891
(within New Zealand)
From Overseas call
+64 7 378 8891 Postal Address
P O Box 1225,
Taupo
New Zealand E-mail: infonz@daelive.com
Web: www.daelive.com
UK, Europe and North Africa Call +44 (0)1756 749 966

Fax: +44 (0)1756 749 928 Postal Address
21 High Street,
Gargrave, Skipton
North Yorkshire
BD23 3RA
England E-mail: infoeuro@daelive.com
Web: www.dialanexchange.com
South Africa Call +27 (0)12 361 5797

Fax: +27 (0)12 361 5787 Postal Address
PO Box 35580
Menlo Park 0102
South Africa E-mail: infosa@daelive.com
Web: www.daelive.com
Thailand Call +66 2 6540570

Fax: +66 2 6540596 Postal Address
Unit No. 2005, 20th Floor
CRC Tower, All Seasons Place,
87/2 Wireless Road, Pathumwan
Bangkok 10330
Thailand E-mail: infoasia@daelive.com
Web: www.daelive.com
China Call +86 21 68882085
+86 21 68882095

Fax: +86 21 68887869 Postal Address
Unit 2112, China Merchants Tower (Shanghai),
No. 161, East Lujiazui Road,
Pudong, Shanghai 200120
China E-mail: infoasia@daelive.com
Web: www.daelive.com
India Call +91 80 4173 8099
+91 80 6451 9908

Fax: +91 80 2555 0329 Postal Address
UNo 37/5, Ground Floor
Aga Abbas Ali Road
Ulsoor, Bangalore - 560042
India E-mail: infoasia@daelive.com
Web: www.daelive.com

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